Instructor | Coach K. From SOLNRUS

Structured and detailed front desk training course tailored for both inexperienced and cross-training staff

Comprehensive coverage of essential topics including hotel terminology, reservation systems, guest requests, and emergency procedures

Interactive simulations and scenario-based assessments for practical learning

Thorough coverage of food labeling and rotation practices

Effective strategies for minimizing food waste

Guidelines for notifying supervisors to restock inventory

Training on ensuring housing safety and cleanliness

Education on disciplinary procedures for employees

Understanding the supervisor/manager role in detail

Thorough training on restocking public restrooms with essential supplies and maintaining hygiene standards

Guidance on effective work coordination, task prioritization, and efficient task logging for smooth operations

Emphasis on maintaining presentability and guest-readiness standards in all public areas at all times

Thorough coverage of manufacturer recommendations compliance

Emphasis on safe handling procedures for tools and equipment

Focus on preventing wear and tear through proper maintenance practices

Role-specific modules for waiters, waitresses, and bussers

Comprehensive coverage of fine dining, casual dining, and fast-paced restaurant environments

Interactive elements and role-playing scenarios for real-world simulation

Vacuuming and Floor Care Best Practices

Personal Presentation and Grooming Standards

The Role of Housekeeping in Guest Satisfaction